Employee retention isn’t built with perks, programs, or forced fun.

It’s built in the moments where leaders choose to listen, trust, and let teams be themselves.

In this mini-episode of Relationships at Work, Russel Lolacher shares a simple Christmas decorating story that explains why his team stayed together for nearly 12 years — and why high retention is never an accident or a “unicorn.”

This episode breaks down:

Why autonomy matters more than engagement initiatives
How leaders accidentally push people away by enforcing conformity
What retention really looks like in everyday leadership decisions

If you’re serious about keeping good people — not just hiring them — this episode reframes what employee retention actually requires.

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