Future of UX | Your Design, Tech and User Experience Podcast | AI Design #123 The 3 UX Skills That Will Still Matter After AI Takes Over
Sep 11, 2025
The podcast discusses how AI is revolutionizing design but emphasizes that critical thinking and empathy remain crucial skills. It shares personal anecdotes highlighting the impact of storytelling in user experience, particularly in sensitive areas like finance and recruitment. Ethical considerations also come into play, stressing the importance of fairness in technology. Listeners are encouraged to embrace AI as a tool while honing their human skills to stay relevant in an evolving landscape.
AI Snips
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Transcript
Episode notes
Design Grows More Valuable With AI
- AI will automate many tasks but design's human-centered core grows more valuable.
- Critical human skills will differentiate designers as tools handle mechanical work.
AI Flattened A Crucial User Nuance
- Patricia fed 20+ hours of interview transcripts into an LLM and accepted its summary until a bullet point flattened user frustration to "satisfied."
- That small nuance reframed the product challenge and became the client's pitch centerpiece.
Double-Check AI Summaries
- Always fact-check AI summaries against raw quotes or transcripts before deciding insights.
- Distill large inputs into two or three justified insights to practice synthesis.