AWS Podcast #718: From cost center to value creator: How IT automation creates business value
11 snips
Apr 28, 2025 AI Snips
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IT Shifts to Revenue Generator
- IT is shifting from a cost center to a revenue generator through automation and AI.
- This transformation delivers measurable business value beyond just maintaining systems.
Invoicing Process Revolutionized
- A partner used AI to reduce month-end invoicing from 84 hours to under two.
- This automation improved accuracy and customer satisfaction significantly.
Engage Business Like Customers
- IT teams should engage business stakeholders to identify top pain points.
- Approach internal business units like customers to solve meaningful challenges.