On this episode of the Silicon Slopes Podcast, Clint meets with the Founder and CEO of Crumbl Cookies, Jason McGowan. Popular for its signature chocolate chip and birthday cake cookies, the bakery has expanded rapidly across North America, but originated here in Utah. Jason explains how the two keys to maintaining consistent cookie quality are technology and exceptional bakers, and it certainly doesn't hurt to have iconic branding, such as Crumbl's, as part of your arsenal. He dives into creating Crumbl's branding and focusing on the experience their cookies present; just like receiving a bouquet of flowers, but better. Having an unforgettable brand experience is a major draw for many of Crumbl's consumers and Jason hints at some fun things people can expect in the future. "I think people are capable of so much. Even individuals don't realize how much ability they have inside them."
Silicon Slopes | Leaders Interviewing Leaders