Should You Blow Up Your CRM? Here’s the Brutal Truth.

Should you blow up your CRM… or is the real problem hiding somewhere else?

 

In this episode of RevOpsAF, Camela Thompson sits down with Alex Biale, Co-founder of Domestique, to tackle one of the most common (and costly) myths in RevOps: 👉 “A new CRM will fix everything.”

 

Spoiler: It won’t.

 

Together, they break down the real reasons systems fail — and why migrating from HubSpot, Salesforce, or anything else rarely solves the underlying issues. If your team is debating a CRM switch, you need to hear this before you spend six figures on a rebuild.

 

In This Episode You’ll Learn:

→ Why executives keep pushing for CRM migrations

→ The most misdiagnosed problems in RevOps

→ How to challenge leadership (without losing your job)

→ Strategy → Process → Tech → Data → Enablement: the framework that actually works

→ Why “garbage in, garbage out” still haunts every GTM org

→ How to speak the language executives listen to

→ What great consultants do before saying yes to a migration

 

Who This Episode Is For:

✔️ RevOps leaders

✔️ In-house operators

✔️  @salesforce  +  @HubSpot-CRM  admins

✔️ Consultants and agencies

✔️ Anyone who’s been told “We just need a new CRM”

 

Why This Matters: CRM migrations are expensive, disruptive, and usually unnecessary. Learn how to diagnose the real problem, push back confidently, and build a system aligned with the business — not the other way around.

 

🔗 Connect With the Guest

Alex Biale (Domestique) LinkedIn: https://www.linkedin.com/in/alexbiale/

🎙️ Listen to More RevOpsAF: https://www.revopscoop.com/learn/podcast

 

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