Dr. Dan Dworkis, an expert in searching for and building excellence in crisis, discusses the complex relationship between safety and excellence in emergency medicine. They explore the differences between safety one and safety two mindsets and emphasize the importance of continuous learning and intentional discussions about excellence. The speaker highlights the need to differentiate between performance and outcome in emergency medicine and reflect on the impact of the pandemic. The hosts conclude by encouraging ongoing dialogue and engagement to strive for excellence in emergency medicine.
Excellence in emergency medicine requires the ability to adapt and excel in diverse and challenging circumstances.
Excellence in emergency medicine involves teams having the ability to perform at a high level and deliver quality care across a wide variety of real-life situations.
Deep dives
The Definition of Excellence
Excellence in emergency medicine is more than just the absence of bad outcomes. It involves achieving a high standard of performance and pushing the boundaries of what is possible. While metrics and standards of care play a role, excellence also requires the ability to adapt and excel in diverse and challenging circumstances. It is about being a lifelong student of the art of emergency medicine and constantly striving to be better tomorrow.
Safety and Excellence
Safety and excellence are often intertwined, but safety alone is not sufficient to define excellence. While safety focuses on the absence of bad outcomes, excellence goes beyond that, embracing the capacity for things to go right and believing in the value of work as done. Achieving excellence in emergency medicine requires teams to have the ability to perform at a high level and deliver quality care across a wide variety of real-life situations.
Individual and System Contributions to Excellence
Excellence in emergency medicine involves both individual and collective efforts. While individual providers strive for technical proficiency and continuous improvement, the focus should extend to optimizing the systems and teams around them. Reducing burnout, promoting recovery, and creating redundancy are vital to building excellent systems that can consistently perform at a high level.
Performance, Outcome, and Continuous Growth
Excellence in emergency medicine encompasses both performance and outcome. While performance involves the controllable aspects of care delivery, outcome reflects the results achieved. Achieving excellence requires a commitment to constantly improving performance, aiming for elite levels across various circumstances, and focusing on both individual and team capacity. Excellence is a moving target that requires ongoing conversations and a shared vision of what it means to be excellent in the field.