Identity at the Center

Identity At The Center #28 - IAM Metrics

15 snips
Jan 27, 2020
Explore the vital role of IAM metrics in cybersecurity and why stakeholder agreement is essential. Discover how to track metrics over time using visualizations, and the importance of compliance metrics for accountability. Learn about access reviews as measurable workflows and the operational value of IAM through onboarding and automation. Delve into maturity models, ongoing investments, and the impact of multi-factor authentication on user experience. Tune in for insights on making IAM metrics effective and tailored for different audiences.
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ADVICE

Get Stakeholder Buy-In First

  • Agree metrics with stakeholders before building them so reports are meaningful and used.
  • Invest to capture metrics quarterly and justify tooling or effort with stakeholder demand.
INSIGHT

Use Time-Series To Show Impact

  • Time-series charts make the impact of IAM changes visible and persuasive to leaders.
  • Tagging events (rollouts, policy changes) explains spikes and demonstrates ROI over time.
ADVICE

Report Policy Compliance By Unit

  • Report compliance against your own policies to create visibility and drive action from business leaders.
  • Break compliance down by business unit to surface outliers and force accountability.
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