Letting & Estate Agent Podcast Why you shouldn't use ChatGPT in your Lettings agency - Ep. 2398
Nov 25, 2025
Join letting agent consultant Julie Ford as she discusses the dangers of relying on AI tools like ChatGPT for drafting tenancy agreements. With her expertise in property management and tenancy law, she highlights the risks of outdated clauses and fake case law generated by AI. Julie advises agents to use trusted platforms for legal templates and suggests that AI should only be used for text polishing, not for serious legal documentation. Tune in for essential insights on avoiding costly legal pitfalls in property management!
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Don’t Use ChatGPT To Draft Tenancy Agreements
- Avoid using ChatGPT to draft or rewrite Assured Shorthold Tenancies (ASTs).
- Use tenancy templates from trusted providers like the NRLA or ARLA that are legally reviewed and updated.
Use Legally Maintained Templates
- Get tenancy documents from providers who redraft templates after legislative changes.
- Rely on organisations with legal teams (NRLA, ARLA) rather than AI-generated drafts.
Don’t Trust AI For Legal Advice Or Case Law
- Avoid relying on AI for legal questions like rent arrears or case law.
- Consult legal teams or trusted platforms because AI can produce fictional case law and dangerous 'hallucinations'.