Dry Powder: The Private Equity Podcast Early Wins in Generative AI w/ Hg’s David Toms
66 snips
Dec 3, 2024 David Toms, Head of Research at Hg, dives into the remarkable implications of generative AI across various sectors. He discusses how AI can boost productivity amid a shrinking workforce, while emphasizing the critical role of human input for subjective tasks. Toms also outlines its transformative effects on private equity, detailing customer support automation and unexpected uses in software development. He offers insights on measuring success in generative AI initiatives and the evolving landscape of technology, drawing parallels to past innovations.
AI Snips
Chapters
Transcript
Episode notes
Labor Costs Drive Software Spend
- Labor costs heavily influence software spending, especially in high-cost regions and specialized industries.
- Target high-labor-cost markets and automate tasks within specific workflows where employees add significant value.
Logistics Manager Automation
- Automating tasks for logistics managers, like timetable and freight load optimization, allows them to focus on complex aspects of their job.
- This improves their efficiency and, thus, business profitability.
AI for Subjective Problems
- AI excels at objective problems but struggles with subjective ones, which often involve complex processes.
- AI layers on existing software can help by suggesting likely tasks based on past actions, freeing up human cognitive capacity.