Are AI Phone Agents Ready for Prime Time? | Alex Levin, CEO of Regal

Alex Levin is the cofounder and CEO of Regal, a platform for AI phone agents. They've raised $82M from amazing investors such as Emergence Capital.

Alex's favorite book: The PayPal Wars (Author: Eric M. Jackson)

(00:01) Introduction
(02:37) Evolution of customer contact tools and legacy players
(06:02) Launching Regal: Origin story and early challenges
(08:41) MVP strategy and problems worth solving
(11:46) Lessons from 0 to 10 customers: Growth mistakes and hiring
(16:13) Ideal early-stage team construction and hiring philosophy
(19:06) Sequencing hires as company scales
(20:58) What makes a good investor and how to leverage them
(25:42) Best and worst experiments while building Regal
(29:04) Internal use of AI at Regal across teams
(31:49) The future of AI phone agents and near-term blockers
(34:13) Rapid Fire Round

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Where to find Alex Levin: 

LinkedIn: https://www.linkedin.com/in/alexlevin1/

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Where to find Prateek Joshi: 

Newsletter: https://prateekjoshi.substack.com 
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