Building AI You Can Trust - Doug Shannon - The Agentic Insider - Episode #17

Jul 31, 2025

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“You need human-in-the-loop activities cause AI is still not that good yet.” Joining the podcast today is Doug Shannon, a two-time Top 25 thought leader and member of Forbes Technology Council to discuss the future he envisions with AI, emphasizing responsible data sharing and the educational approach in AI innovation. He explores the concepts of establishing AI centers of enablement, integrating diverse teams, and the importance of human oversight in AI-driven environments. Doug shares his insights into balancing automation with human oversight, the significance of transparency and clarity in deploying AI, and the critical role of ontology and taxonomy in understanding and leveraging data. The discussion also covers the Magi system, a framework Doug proposes for ensuring compliance and trust in AI systems, and the ethical considerations enterprises must address when integrating AI solutions. The episode culminates in rapid-fire questions about AI collaboration and Doug's vision for his legacy in intelligent automation.

Takeaways:

Embrace Collaboration: Actively collaborate within your organization and with external partners to better understand and utilize AI. As AI technology evolves, collaborative efforts can accelerate learning and implementation.
Foster a Culture of Knowledge Sharing: Encourage a culture where information and best practices are freely shared among team members. This can drive greater innovation and improvements in AI-related projects.
Balance Human and AI Roles: Develop strategies to balance automation with human oversight, particularly in high-risk and highly regulated industries. Feeding AI with quality data and maintaining human context in the decision loop can ensure better outcomes.
Focus on Ethical Considerations: Ensure AI deployments comply with regulatory standards and ethical guidelines. Intellectual property and data management are important areas to monitor closely for compliance and protection.
Utilize AI Thought Leadership: Engage with thought leaders and industry experts to gain insights and stay updated with the latest trends and best practices in AI and automation.
Plan for Autonomous Systems: Begin developing strategies for integrating multi-agent systems and autonomous enterprise models. Prioritize initiatives that create centers of enablement within the organization for greater effectiveness.

Quote of the Show:

“The hope is that we learn and we dive in to use AI because if you don't use it, you don't really have a voice. And if you haven't used it, you don't really know what you're up against.” - Doug Shannon

Links:

Make sure to check out our Substack: https://theagenticinsider.substack.com/

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