The Impulso Podcast

E08: GoTo’s new CEO, Altman’s world tour, MissFresh delisting, and Ecommerce in SE Asia

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Jun 16, 2023
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INSIGHT

Take Rate Explains Revenue Gaps

  • Take rate converts GMV to revenue and shows how much value a platform captures from sales.
  • GoTo's e-commerce take rate (~3.2%) is under one-third of Shopee's (9-10%), limiting revenue despite similar GMV.
INSIGHT

GoTo Lacks Regional Cash Advantages

  • GoTo struggles because its businesses lack regional cash support and face stronger-capitalized regional rivals.
  • The 2021 GoTo merger created a national champion but left it exposed against players that can cross-subsidize markets.
ADVICE

Use Outside CEOs To Make Hard Cuts

  • Appointing an outsider CEO can enable decisive cost and structural changes without emotional attachment.
  • Patrick Walujo's finance background could let him make tougher, faster moves that prior leaders hesitated to take.
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