The book is coming! September 10 is the day that The Empathy Dilemma: How Successful Leaders Balance Performance, People, and Personal Boundaries hits shelves to help leaders dedicated to people-centered practices to get the best performance possible and balance the demands of the business with the needs of their people.

I am so excited to share this with you! For the next 5 months, I'll be devoting a Hot Take episode to one of the 5 core pillars of EFFECTIVE empathetic leaders, outlined in the book. Because the reality is that we want a more human-centered workplace culture. But we have to get actual work DONE!  You can do both, but only when you are able to show up fully and have the capacity to take in other perspectives without fear, stress, or defensiveness. So today we're diving into Pillar Three of the 5 Pillars - clarity. 

Clarity is the key to being an empathetic leader while also still holding people accountable. Learn more about why this is such an important pillar to creating an empathetic - and high-performing - culture.

Today, I share are five strategies to try to be more clear. More details, examples, and tactics to try can be found in The Empathy Dilemma, so don’t forget to snag your presale copy now!

To access the episode transcript, please click on the episode title at www.TheEmpathyEdge.com 

Key Takeaways:

• Five strategies (though not a comprehensive list) include: 
• Revisit Purpose and Values
• Clarify Roles and Expectations
• Link Clarity to Accountability
• Tell People Why
• Ask Better Questions
• Lacking a reason why can create an empathy gap between leaders and the rest of the team. Even if they don’t like the reason, people want to know why they are being given tasks or goals. 
• Without clarity, there is no accountability. People cannot be appropriately held to standards that they know nothing about. 

"Resentments build where misunderstandings thrive…Clarity helps people feel seen, heard, and valued, reduces the likelihood of conflict, and enables everyone to work together more effectively." —  Maria Ross

Join the community and discover what empathy can do for you: http://red-slice.com

PRE-SALE SPECIAL! Pre-order 1 to 99 copies of Maria's new book, The Empathy Dilemma for your leaders, exec team, (or yourself?!) and GET 30%! https://bit.ly/TEDSpecialPresale Offer ends August 27, 2024!

Connect with Maria: 

Get the podcast and book: TheEmpathyEdge.com

Learn more about Maria and her work: Red-Slice.com

Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross

Take my LinkedIn Learning Course! Leading with Empathy

LinkedIn: Maria Ross

Instagram: @redslicemaria

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