The Heart of Healthcare | A Digital Health Podcast

The Reason Hospital Software Fails | Commure CEO Tanay Tandon

Aug 25, 2025
In this engaging discussion, Tanay Tandon, CEO of Commure, dives into the critical challenges hospitals face, including burned-out clinicians and outdated systems. He shares insights on how Commure leverages AI and M&A to enhance productivity while reducing administrative burdens. Tanay predicts a shift towards simpler, decentralized hospital systems powered by innovative software. He also addresses the delicate balance of automation in clinical settings and the ongoing need for healthcare professionals to adapt alongside emerging technologies.
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INSIGHT

Provider-First Software Opportunity

  • Commure's core thesis is building software that actually makes physicians' lives easier and saves time daily.
  • Tanay argues most EMR businesses were built for CIOs/CFOs, not providers, creating opportunity for provider-first platforms.
ADVICE

Use M&A To Accelerate Growth

  • Use M&A to accelerate feature delivery and distribution when building complex platforms.
  • Tanay recommends M&A as an underutilized tool that shortcuts years of engineering work and scales distribution quickly.
ADVICE

Match Financing To Predictable Growth

  • Choose growth financing instruments that match predictable recurring revenue to avoid dilution.
  • Tanay says GC's Customer Value Fund pulled future customer revenue forward while preserving equity for R&D investment.
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