Our guest this week, Madhu, works at one of the top 10 Australian banks. He has a lot of experience applying AI in customer service. Madhu speaks about how to grow an AI team, when to hire data scientists, when to hire someone to lead those data scientists, and what kinds of talent needs to be there to help guide data scientists.
If you're interested in learning more about our AI Opportunity Landscape work in the financial services industry, watch our video at emerj.com/fs1.
