All the Worst Humans author Phil Elwood is here to illustrate his past life as a PR operative who made powerful pariahs palatable to public perception!

What We Discuss with Phil Elwood:

Phil Elwood's career as a PR operative for notorious figures was essentially a real-life version of being a supervillain's henchman, involving ethically dubious practices to manipulate public perception.
Phil's work took him into the belly of the beast, collaborating with shady organizations and visiting dangerous locations to spin narratives for some of the world's most detestable characters.
The moral weight of constantly lying and bending the truth for nefarious clients exacted a heavy toll on Phil's mental health, leading to substance abuse and requiring intensive therapy.
Phil's experiences provide a rare, candid glimpse into the dark underbelly of global PR and political spin, exposing the extent to which public perception can be contrived.
Despite his ethically questionable past, Phil's story offers hope for redemption. He has since established clear moral boundaries in his work, demonstrating that it's possible to learn from past mistakes and align one's career with their values.
And much more...

Full show notes and resources can be found here: jordanharbinger.com/1018

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E70 - Investering og udvikling med kundeservice I fokus med Joakim Rasmussen