

111: Visible & Invisible Work -- Susan Leigh Star (Part 1)
Mar 12, 2024
Delve into the fascinating world of visible and invisible work, as explored through Susan Leigh Star's groundbreaking ideas from the 1990s. Discover the implications of automation on overlooked labor and the unintended consequences it brings. The discussion highlights how societal perceptions shape our understanding of work, with intriguing examples from domestic labor and the challenges of collaborative environments. Uncover the significance of context in interpreting work dynamics while sharing stories that bridge the mundane with the profound.
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Work Is Defined By Context And Actors
- Definitions of work are negotiated and context-dependent rather than fixed facts.
- What one group calls invisible labor another may call essential work based on framing.
Visibility Brings Trade-Offs
- Making invisible work visible changes power relations and can harm workers.
- Visibility brings recognition but also surveillance and loss of discretion.
Invisibility Reflects Power, Not Task
- Invisible work often reflects status and power, not the nature of the task.
- Workers can be rendered 'non-persons' when their identity and contributions are ignored.