Shreya Rajpal, CEO of Guardrails AI, discusses the importance of validation and guardrails for LLMs in AI models. Topics include the need for guardrails, controlling outputs, validation techniques, and practical examples in customer support. They also explore Guardrails AI's central hub for customizable solutions and ways to connect with the speaker.
Guardrails AI offers validation techniques to address factuality and hallucinations in AI applications.
Guardrails Hub provides reusable validation solutions for implementing guardrails in AI, customizable to specific requirements.
Deep dives
Guardrails AI: Validation and Accuracy of AI
Guardrails AI provides a solution for validating and ensuring accuracy in AI applications, particularly in the context of customer support chatbots. Factuality and hallucinations are key concerns when implementing generative AI, and Guardrails AI offers validation techniques to address these issues. The company's approach involves an input guard, which checks prompts for specific risks such as PII leakage or off-topic conversations, and an output guard, which ensures compliance, factuality, and etiquette in the generated responses. The architecture emphasizes the critical path, providing a safety layer during runtime to validate and verify AI outputs before they are sent to the application.
Guardrails Hub: Open Source Marketplace for Validators
Guardrails AI has developed Guardrails Hub, an open-source marketplace that offers a collection of validators and solutions for implementing guardrails in AI applications. The hub addresses the need for standardized and reusable validation techniques across various domains. Users can explore a range of validators for different use cases, such as factuality, ethics, and compliance. The open-source nature of the hub allows organizations to customize and fine-tune the validators according to their specific requirements. Guardrails Hub serves as a centralized repository of state-of-the-art solutions, providing guidance and options for organizations looking to implement AI guardrails.
Common Use Cases and Practical Examples
Guardrails AI's validation and guardrail solutions find practical application in customer support chatbots and various customer-facing applications. Factuality, hallucinations, tone, etiquette, and compliance are common concerns addressed by the validators. Organizations implementing AI in customer support benefit from validators that ensure responses align with company standards, exhibit the desired tone, and avoid specific topics like financial advice or mentioning competitors. Additionally, industry-specific regulations, such as those in the financial services domain, are considered, providing further confidence in the accuracy and reliability of AI-generated outputs.
Shreya Rajpal (@ShreyaR, CEO @guardrails_ai ) talks about the need to provide guardrails and validation of LLM’s, along with common use cases and Guardrail AI’s new Hub.
Topic 1 - Welcome to the show. Before we dive into today’s discussion, tell us a little bit about your background.
Topic 2 - Our topic today is the validation and accuracy of AI with guardrails. Let’s start with the why… Why do we need guardrails for LLMs today?
Topic 3 - Where and how do you control (maybe validate is a better word) outputs from LLM’s today? What are your thoughts on the best way to validate outputs?
Topic 4 - Will this workflow work with both closed-source (ChatGPT) and opensource (Llama2) models? Would this process apply to training/fine-tuning or more for inference? Would this potentially replace humans in the loop that we see today or is this completely different?
Topic 5 - What are some of the most common early use cases and practical examples? PII detection comes to mind, violation of ethics or laws, off-topic/out of scope, or simply just something the model isn’t designed to provide?
Topic 6 - What happens if it fails? Does this create a loop scenario to try again?
Topic 7 - Let’s talk about Guardrails AI specifically. Today you offer an open-source marketplace of Validators in the Guardrails Hub, correct? As we mentioned earlier, almost everyone’s implementation and guardrails they want to implement will be different. Is the best way to think about this as building blocks using validators that are pieced together? Tell everyone a little bit about the offering