Thrive Market's CMO Amina Pasha credits marketing on TikTok for membership surge
Nov 14, 2023
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Thrive Market's CMO, Amina Pasha, discusses how TikTok fueled membership growth for the grocer. They scaled their TikTok spend by over 250% this year, tapping into word-of-mouth style marketing. The effectiveness of Thrive Market's ads on TikTok is highlighted, including the viral 'Mario ad' and using employees to solve relatable problems. The challenges of the D2C landscape are explored, along with the importance of brand awareness and current trends in the healthy and grocery space.
Thrive Market scaled its TikTok ad spend by more than 250% this year, resulting in membership growth.
Thrive Market achieved 20% budget growth and increased efficiency by 12% through a consumer-centric approach and data insights.
Deep dives
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Marketing Strategies for Growth and Efficiency
Covering marketing strategies for growth and efficiency, the episode provides insights into thrive market's approach to maximizing return on investment. The speaker highlights the importance of a consumer-centric mindset and utilizing data insights to make informed decisions. With a focus on measurement and incremental testing, the episode discusses how thrive market achieved 20% budget growth while increasing efficiency by 12%. The impact of specific marketing channels, such as TikTok and Meta, is explored, along with the role of influencers in driving growth. The speaker also emphasizes the significance of trust-building, word-of-mouth marketing, and conveying value to consumers amidst challenges like inflation and economic headwinds.
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Navigating Challenges and Focusing on ROI
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At this point, TikTok has gone from an experimental digital channel to a must-have in most marketing strategies. Ad spend on TikTok is expected to grow in the coming year — as much as 25% over this year — as the short-form video app looks to bridge the gap between its cultural impact and ad revenue.
While TikTok has become a staple within the culture of social media, agencies and brands are still figuring out what to make of the platform’s marketing and advertising potential. Spend on the platform has yet to reach Meta or Google levels. But one of the brands making a bet on TikTok and shelling out ad dollars there is Thrive Market, a membership-based online grocer.
Doubling down on the last two years of organic growth, Thrive Market scaled its TikTok spend across influencer marketing and paid ad units by more than 250% this year versus last year, according to Amina Pasha, Thrive Market's CMO. (She did not disclose further specifics.)
In the latest episode of the Digiday Podcast, Pasha talks about how TikTok spurred membership growth for the grocer, plans for ad spend on the platform next year and testing into connected television.
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