Firewall Live from P&T: The Art of Tactical Empathy
Jul 17, 2025
Frank Carone, a renowned lawyer and former chief of staff for Mayor Eric Adams, shares insights from his book 'Everyone Wins!'. He discusses the philosophy of mutual success in business negotiation, emphasizing ethical practices and collaboration. Carone highlights how empathy has transformed negotiation strategies and reflects on happiness as tied to meaningful achievements, rather than material wealth. He dives into parenting challenges and offers strategies for managing relationships, alongside election strategies focused on trust and integrity.
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Friendship Beyond Politics
- Bradley Tusk and Frank Carone formed a friendship despite being political opponents in a mayoral race.
- Their collaboration continued professionally because of mutual respect and civic care, illustrating strategic empathy.
Everyone Wins Philosophy
- The "Everyone Wins" philosophy focuses on finding common ground ethically and playing the long game in relationships.
- Tactical empathy and credible engagement compound opportunities, enabling better business and life outcomes.
Use Open-Ended Questions
- Ask open-ended questions to practice empathy and listen actively instead of preparing quick rebuttals.
- This deep listening helps find common ground reflecting mutual interests and builds trust in negotiations.