Raising Health
The (Epic) Arc of a Patient Journey with Seth Hain
Apr 15, 2025
Seth Hain, SVP of R&D at Epic and a veteran in health technology, joins Julie Yoo to unpack the evolution of healthcare IT. They dive into how patient care orchestration has transformed across diverse settings, emphasizing the role of generative AI and its impact on workflows. Seth challenges the term "electronic health record" and advocates for integrating patient narratives with existing medical records. The conversation explores the necessity of collaboration within the healthcare ecosystem and the future of consumer-centric care models.
26:00
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Quick takeaways
- The evolution of healthcare IT is marked by integrated applications, cross-system collaboration, and rapid AI advancements post-COVID-19.
- Patient care orchestration now incorporates diverse data from genomics and wearables, necessitating a comprehensive view for effective healthcare delivery.
Deep dives
The Evolution of Healthcare IT
Healthcare IT has undergone significant transformation, divided into three key eras. The first era focused on the value of integrated applications within health systems, enabling seamless transitions from outpatient clinics to hospitals, facilitated by tools like MyChart. The second era emphasized collaboration across health systems, marked by the emergence of networks like Care Everywhere, which allowed for extensive medical record exchanges and benchmarking of quality metrics. The latest phase is characterized by the need for speed in service delivery, driven by rapid advancements during the COVID-19 pandemic and the adoption of technologies such as generative AI.
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