The Huddle with John Furner cover image

The Huddle with John Furner

Back Together!

Mar 3, 2022
In this podcast, the hosts discuss the excitement of being able to hold their Walmart U.S. Year Beginning Meeting in person after a couple of years. They talk about resetting expectations for FY23, Charles Redfield's promotion to Chief Merchandising Officer, and the importance of always innovating to provide the best items for customers. They also share their journey of adapting and pivoting during the pandemic, managing the present while considering the future, and staying ahead of customer needs. Connecting with store managers and associates and having fun in the stores through merchandise are also highlighted.
08:54

Podcast summary created with Snipd AI

Quick takeaways

  • The importance of pivoting and adapting the supply chain management and overall business strategy to meet the challenges of the pandemic.
  • The significance of reconnecting with store managers and bringing back the excitement of merchandise to revitalize the shopping experiences of customers.

Deep dives

Charles Redfield's Journey and Role at Walmart

Charles Redfield, the new chief merchant of Walmart US, discusses his journey with the company, starting as a part-time cashier at Sam's Club and spending several years in operations and merchandising. He also shares his experience working internationally in the UK and China. Charles highlights the shift in the food business during the pandemic, where they went from managing the business as usual to being essential workers. He emphasizes the need to pivot and adapt their approach to supply chain management and the overall business strategy. Charles expresses gratitude for the hard work of associates and reflects on the importance of sustainability and long-term thinking in their business model.

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