On this episode host Jim Tate recorded live at HIMSS25 with two guests. Chris Wickersham, CHCIO, AVP of Support Services at CereCore discusses health system challenges with maintaining clinical IT help desks: staffing, costs, balancing efficiency with MD satisfaction. And Mike Gordon, SVP, Head of Product at Secure Exchange Solutions discusses opportunities of TEFCA and QHINs along with operational uses of FHIR. https://cerecore.net/ https://www.secureexsolutions.com/ To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

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