Creating a Seamless Shopping Experience with Tom Ward

This week on the podcast Matt sits down with Tom Ward, EVP and Chief eCommerce Officer of Walmart U.S. They discuss a variety of topics starting with what Tom does in his current role and his past experience in customer product management. They then delve deeper into product management with the idea that product management is really problem solving at the deepest level. Tom touches on how Walmart is solving a variety of problems for customers to create a seamless, personalized shopping experience whether they are shopping in-store or online. They finish the discussion with Tom sharing what he looks for in future associates who would like to join his team.