eBay for Business eBay for Business - Ep 45 - Why Awesome Customer Service Matters
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Send us an email - podcast@ebay.com
visit us at ebay.com/podcast
Welcome to eBay for Business!
This week we’ll talk about customer service, and why it’s important to help convert sales. In the Main Story we speak with eBay Sellers Bill Ingersoll and Eddie Latham and learn about their customer service strategies. On Inside eBay we’re joined by eBay’s own Jody Newsome, Director, Buying and Selling Customer Experience from the Global Customer Experience team. Of course, we’ve got The Buzz, and we answer your seller questions.
To have your questions answered on eBay for Business, call us at 888 723-4630 or email us at podcast@ebay.com.
00:01 - Intro
02:10 - The Buzz
07:20 - The Main Story - Customer Service Strategy with Bill Ingersoll and Eddie Latham
28:21 - Inside eBay - Customer Service with Jody Newsome
38:47 - Calls / Questions
45:01 - Outro
Links / Phone Numbers / Hashtags Mentioned:
888-723-4630 - Call in Line
eBay Seller - bikes_trikes_quads
eBay Seller - velocityelectronics
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