Seeing the ‘How’ In Business Transformation

Avoid groupthink. Don’t get sucked under the marketing bubble. Recognize that it’s impossible for brands to be all things to all people. These are just a few tips for marketers who are grappling with dramatic and rapid changes in advertising and consumer behavior, compliments of Allen Adamson, cofounder of Metaforce.com, and author of the recently released “Seeing the How: Transforming What People Do, Not Buy, To Gain Market Advantage.” Adamson, former chairman, North America of branding agency Landor, joins host Matthew Schwartz to talk about why it’s incumbent upon brand managers to “zoom out” on their audiences to bolster consumer engagement and generate better returns.