YDS: How do I deal with a developer who does not keep to an agreement?
Sep 21, 2023
03:28
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Addressing team dysfunction, this chapter focuses on the importance of open communication and collaboration with management and HR to resolve disagreements and create performance plans for developers who consistently break agreements.
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Quick takeaways
Open communication should be the first step to address misunderstandings with a developer who consistently breaks agreements.
Scrum Masters should collaborate with management and HR to address team dysfunctions and consider removing a developer if necessary.
Deep dives
Dealing with a Developer Not Keeping to the Agreement
When faced with a developer who consistently fails to adhere to the working agreement, the Scrum Master should first try to address any misunderstandings or misperceptions through open communication. However, if the issue persists, it may be necessary for the Scrum Master to seek assistance from other areas of the organization, such as management or HR. In some cases, management intervention and the implementation of a performance plan may be required. It is important to consider that there could be underlying factors influencing the developer's behavior, and management engagement can help uncover and resolve these issues. Ultimately, while efforts should be made to work with the individual, there may come a point where removal from the team becomes necessary.
Navigating Team Dysfunction as a Scrum Master
In dealing with team dysfunction, Scrum Masters should not limit themselves to solely operating within the Scrum framework. It is essential to form partnerships with other areas of the organization, including leadership, finance, HR, and legal, in order to address team dysfunctions effectively. The Scrum Master should actively engage with management and HR to tackle issues related to team dynamics, such as a developer failing to uphold agreements. While efforts should be made to understand and support the individual, there may be cases where it is necessary to take decisive action, even if it means removing the developer from the team.
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Dealing with a developer who does not keep to an agreement
When dealing with working agreements gone wrong with a developer, we always hope that it’s a misunderstanding that can be solved with an easy conversation. In the cases where it’s not, we believe this is when a Scrum Master needs friends. Scrum Masters should always be willing to work with other areas of management such as leadership, financial, human resources, etc. If a developer is consistently breaking an agreement this is where we believe management should get involved to create a performance plan for that individual and hopefully resolve the issue.