ILTA Voices #0118: (JIT) What Makes a Great eDiscovery PM
Jul 24, 2025
Dina Kamlani-Hetherington, a Senior Consultant at Ethical eDiscovery, dives into the essential traits of successful eDiscovery project managers. She discusses the importance of communication, empathy, and flexibility in managing dynamic legal tech projects. Dina emphasizes incorporating buffer time to handle unexpected challenges while maintaining client transparency. Moreover, she highlights fostering a culture of openness within teams to enhance collaboration and continuous learning. Her insights are a treasure trove for anyone navigating the complexities of eDiscovery.
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Flexibility and Organization Crucial
- Be flexible and adaptable due to frequent changes in eDiscovery deadlines.
- Stay organized and detail-oriented to keep projects on track amidst changes.
Pad Timelines to Manage Expectation
- Pad project timelines to allow buffer for unforeseen issues.
- Manage client expectations by giving realistic time estimates, not optimistic ones.
Unpredictability In eDiscovery Projects
- Every eDiscovery project will encounter issues, some minor and some major.
- eDiscovery work often is a side task to wider litigation activities that may suddenly shift priorities.