In this episode of APQC's Podcasts, Holly Lyke-Ho-Gland, Process and Performance Principle Research Lead, talks to Diego Alvarado host of the 'Hablemos de Procesos' podcast about the importance and challenges of doing benchmarking well.
You can watch the 'Hablemos de Procesos' podcast on YouTube Subscribe to us on iTunes or wherever you get your podcasts! Register for APQC's Process & Knowledge Management Conference!
