What advice would a strategy expert like Dr. Robert Kaplan give to Caribbean companies? He's been to the region several times, but his exact words haven't been captured.
Until this interview at the HRMATT Conference of 2015.
As a fellow speaker, I had the opportunity to sit down with the creator of the strategy map and balanced scorecard during one of the breaks. It wasn't our first conversation, but it was the first that went into serious depth.
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