Becker’s Healthcare Podcast Dr. Maulik Purohit, Chief Health Innovation Officer at datosX Digital Health Labs
Dec 13, 2025
Dr. Maulik Purohit, Chief Health Innovation Officer at datosX Digital Health Labs and a leader in health system innovation, shares his insights on the complexities of integrating digital health solutions. He discusses the significant burden of quality metrics and the unintended consequences they can cause, such as clinician burnout. Purohit emphasizes the importance of involving frontline staff in metric design and advocates for focusing on outcome measures to enhance patient care. His perspectives bridge the gap between health systems and the industry, fostering more strategic decision-making.
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Metrics Can Misrepresent Real Quality
- Quality metrics aim to improve care but often conflate real quality with administrative tasks.
- Designing incentives changes behavior and can create burnout when metrics focus on paperwork.
Documentation Rules Create Clinician Burden
- Maulik describes the 24-hour documentation and discharge-time rules that burden clinicians with administrative pressure.
- He explains clinicians sometimes delay care or game timings to avoid being penalized by rigid metrics.
Individual Metrics Can Harm Team Care
- Rigid individual metrics can increase length of stay and worsen outcomes by incentivizing gaming the system.
- Many quality outcomes depend on team processes, not single-provider actions.
