We are all served by them in these modern times. Those helpful men and women bringing our orders to our homesteads. The complexity of this last logistical mile becomes evident as one scales, and constraints become evident. Expected costs are being driven down, and time to deliver ever smaller. In this episode, we speak to the CTO of Stuart, a company in this space; Lachlan Laycok joins us to celebrate his lessons learnt and his team's efforts. Key takeaways from the podcast are: • Making your life easier as a leader by employing people better than you • How using data sharpens the edge of the competitive blade • The importance of addressing the really good, the bad, and the damn right ugly. Those towers-of-knowledge and toxic members of your team Our Guest: Lachlan Laycock LinkedIn: https://www.linkedin.com/in/lachlanlaycock/ Website: https://stuart.com/ Twitter: https://twitter.com/Stuart_Delivery Intro and background music: Craig MacArthur - Power Shutoff (www.youtube.com/watch?v=x74iB_jtauw)