On this weeks podcast we're joined by CX consultant Micah Solomon and author of 'Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience'. Micah reveals what it takes to elevate a bland customer interaction into an unforgettable experience that drives lifelong loyalty.
Watch this episode on YouTube: https://www.youtube.com/watch?v=W3qNPF2NkFs
Transcript: https://www.intercom.com/blog/videos/take-your-customers-experiences-from-meh-to-unforgettable-advice-from-cx-consultant-micah-solomon/
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You'll find contact info for Micah on www.micahsolomon.com
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The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom