Generative Now | AI Builders on Creating the Future Arvind Jain: Why Now Is the Time to Solve Enterprise Search (Encore)
May 22, 2025
Arvind Jain, founder and CEO of Glean, has a rich background as a co-founder of Rubrik and experience at Google and Microsoft. In this insightful discussion, he delves into the evolution of AI-assisted enterprise search and the challenges of data fragmentation. Arvind reveals how Glean leveraged transformer models to enhance search capabilities and discusses the impact of ChatGPT on market demand. He also shares lessons from his startup journey, emphasizing the necessity of leadership in fostering an innovative culture around AI tools.
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Origin Story of Glean
- Arvind Jain founded Glean after noticing steep productivity drops from fragmented enterprise data at Rubrik.
- No suitable search product existed, so he aimed to build one leveraging AI to connect all company knowledge.
Tech Integration Approach
- Most enterprise knowledge lives in SaaS cloud systems with usable APIs.
- Integrating these systems via their APIs enables unified, secure search across an organization's data.
Early Use of Transformers
- From day one, Glean used transformer-based models like BERT to enable semantic, natural language search.
- They combined traditional search with semantic matching for more accurate and concept-level results.