Grant Gemberson just wanted to push that year-end Kaizen event into January and get on with his holiday to-do list. Instead, Gemberson received an unexpected visit from three ghosts: the Ghost of Projects Past, the Ghost of Present Performance, and the Ghost of Future States. (You know where this is going, right?)

In this special holiday edition of Quality Time with MoreSteam, host Dan Swartwout shares a Lean Six Sigma twist on a seasonal classic. During this episode, you will follow Grant through conference rooms, Gemba walks, and two very different futures as he confronts his own "we tried that once" mindset. MoreSteam's own Josh Cantie narrates the action.

This episode is fun and festive, but it also deals with some important questions. Why do improvements sometimes fade? What counts as real support from leaders? And what does it look like when Kaizen is a daily habit, not just an event on the calendar? It's holiday fun and continuous improvement in one short, special episode. Happy holidays from MoreSteam!!