GameMakers cover image

GameMakers

Philosophy: Doing the hard thing

Feb 20, 2024
Exploring the significance of addressing uncomfortable issues in business, why employees and leaders avoid difficult situations, overcoming fear to tackle challenges, fostering a positive work environment, and navigating fault and inaction in project and company settings.
22:07

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Quick takeaways

  • Confronting uncomfortable problems, like poor leadership and underperformance, is crucial for company success.
  • Overcoming fear of addressing critical issues involves understanding unfounded fears and creating a safe communication environment.

Deep dives

The importance of doing the heart thing

Many companies, especially startups, excel because they confront uncomfortable problems others avoid. These problems, referred to as the heart thing, include addressing poor leadership decisions, tackling product issues, and dealing with underperforming employees. However, many companies, afraid of discomfort, choose to ignore these problems. This fear often stems from believing it's not their responsibility, avoiding fault, or being afraid of the consequences. Overcoming fear and creating a safe environment to address these issues is essential for success.

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