

Handling Harsh Feedback - What to Do When Someone Dismisses Your Work
In this solo episode of the Sales Maven Show, host Nikki Rausch tackles a topic every business owner faces but few like to talk about: harsh feedback.
Whether it’s an offhand comment online or unsolicited criticism from someone who isn’t your ideal client, knowing how to handle negative feedback is a crucial skill for any entrepreneur. Nikki shares practical strategies to navigate tough comments confidently and grace, without letting them derail your progress.
This episode explores:
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How to determine whether feedback is worth your energy
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What to do (and not do) when someone criticizes your content or business
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The importance of focusing on your ideal audience
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Smart ways to repurpose content that’s received pushback
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Real-life examples of how Nikki has dealt with critical responses
If you've ever felt discouraged by a comment or questioned whether you should keep showing up, this episode reminds you of your value and keeps you focused on serving the people who matter most.
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Timestamps
00:43 – Welcome to the Sales Maven Show
01:06 – Facing criticism as a business owner
03:12 – Processing feedback with clarity
05:25 – How (and when) to respond
08:06 – What to do with unsolicited advice
19:34 – Final encouragement for moving forward
Find Nikki:
Nikki Rausch
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To download free resources from Nikki: www.yoursalesmaven.com/maven