This Week Health: Conference Keynote: Practical AI Impact that Clinicians and Patients Actually Feel with Jennifer Owens
Feb 6, 2025
Jennifer Owens, Senior AI Program Administrator at Cleveland Clinic, dives into the transformative role of AI in healthcare. She discusses how AI scribes and predictive models are changing patient care and provider efficiency. The conversation emphasizes the need for effective governance and the balance between technology and human judgment. Jennifer tackles the nuances of measuring AI success, exploring whether we focus on efficiency, patient outcomes, or clinician satisfaction. The talk ultimately illuminates the challenges and potential of AI in revolutionizing medical practice.
AI Snips
Chapters
Transcript
Episode notes
Evaluating AI tools
- Evaluate new AI products by how well they perform their stated function.
- Assess their operational impact and user experience.
Varied Clinician Experiences with AI
- Some clinicians find inbox response tools slow them down rather than increasing efficiency.
- Others delete responses to type notes themselves, adding another step.
Combining Data for Evaluation
- Combine quantitative data with anecdotal feedback for comprehensive AI tool evaluation.
- Conduct surveys and gather narratives to understand user experiences.