Marc Benioff, the visionary Founder and CEO of Salesforce, shares his insights on the company's bold AI strategy with Bloomberg's Emily Chang. He discusses how businesses can enhance performance by integrating AI, citing a collaboration between Intel and IBM. Benioff critiques competitors like Microsoft for lackluster benefits, while highlighting Salesforce's seamless AI integration. He also delves into security strategies, particularly in response to Disney's shift from Slack, and reveals the ambitious goal of deploying a billion AI agents next year.
Embedding AI into existing business infrastructures, as seen with Intel's accelerators, can yield significant performance improvements without complete overhauls.
A comprehensive AI strategy is crucial for scaling solutions and maximizing investments, rather than getting stuck in isolated pilot projects.
Deep dives
Unlocking AI Performance with Intel
AI can significantly enhance business performance, as demonstrated by Netflix, which achieved up to three and a half times better streaming performance by utilizing Intel AI accelerators. These accelerators outperform competitors by 30%, proving that embedding AI in existing infrastructure can yield substantial benefits without requiring a complete overhaul. Companies do not need to create their AI systems from scratch; instead, they can leverage trusted architectures like those offered by Intel. This approach allows businesses to implement AI solutions efficiently, leading to immediate improvements and reduced costs.
A New Approach to AI Integration
Many businesses face challenges in effectively deploying AI, often getting stuck in isolated pilots rather than scaling solutions across their operations. A comprehensive strategy is essential, as highlighted by IBM's consulting services, which provide expertise in designing and optimizing AI solutions for organizations. Instead of investing resources in numerous isolated projects, companies can utilize existing platforms like Salesforce to seamlessly integrate AI, significantly enhancing operational workflows. This shift in mindset helps businesses maximize the value of AI investments and simplifies the path to greater success.
Marc Benioff, Founder/Chair/CEO of Salesforce, unveils his company's artificial intelligence strategy. He spoke to Bloomberg's Emily Chang at the Salesforce Dreamforce conference.