Can agentic AI truly streamline pre-qualification in the sales process? To explore this question, I invited Caroline Onyedinma, an AI sales innovator who bridges the worlds of AI, marketing, and technical strategy. With her deep expertise, Caroline explains how agentic AI can be integrated into key stages of the sales cycle to help sellers stay focused on high-impact activities instead of getting buried in manual tasks.
What Agentic AI Is and Why It Matters (00:02:06 – 00:03:07)
Caroline Onyedinma walks through her 20-year journey from software engineering into AI-powered marketing.
She breaks down agentic AI in a simple, practical way, showing how it builds on solid, user-focused software principles.
What excites her most is that tools once reserved for big enterprise teams are now accessible to entrepreneurs who want to save time, stay efficient, and scale their businesses.
Agentic AI in the Pre-Qualification Stage (00:03:09 – 00:07:30)
Caroline explains how agentic AI can transform pre-qualification. By analyzing inbound calls and questionnaires, tools like VAPY help sales teams automate initial filtering, identify high-intent leads faster, and make sure no prospect slips through the cracks.
Every caller gets a timely, personalized response, without adding more work for the team.
How AI Agents Support Technical Sales (00:12:16 – 00:17:00)
Caroline also talks about how agentic AI can act as a technical support partner for sales teams.
These AI agents can tell product stories, answer complex questions, and pick up on conversational cues to personalize the experience and even guide upsells.
They can adapt in real time, share relevant details, and trigger helpful actions like sending summaries or payment links to keep the deal moving forward.
Advice for Sale Leaders and Using AI Tools (00:20:41 - 00:22:00)
Caroline shares simple, practical advice for sales leaders who want to explore agentic AI but aren’t sure where to start.
She recommends choosing one specific challenge in the sales process and using AI to solve that single, manageable problem before expanding further.
Once that first win is in place, you can identify the next challenge and continue building your AI workflow with clarity and confidence.
"Agentic AI builds on the principles of robust, cohesive software, and now it’s moving from enterprise to entrepreneurship, helping us grow our businesses and make better use of our time." - Caroline Onyedinma
Resources
Reach out to Caroline Onyedinma on LinkedIn or Instagram and let her help you solve one problem at a time with practical, powerful AI solutions.
Sponsorship Offers
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Credits
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The Sales Evangelist