Scrum Master Toolbox Podcast: Agile storytelling from the trenches

Understanding Team Expectations: The Key to Scrum Master Success | Mateusz Komander

Feb 13, 2025
Mateusz Komander, a Scrum Master at Heineken with a rich background in Agile transformations across biotech and airlines, shares valuable insights on team expectations. He emphasizes the necessity of asking teams what they expect from their Scrum Master to gauge maturity and adapt effectively. Mateusz also discusses the importance of tailoring retrospective formats to avoid chaos, advocating for a balance between engagement and simplicity. His approach fosters a safe environment for collaboration, crucial for a Scrum Master's success.
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ADVICE

Consistent Retrospectives

  • Find a retrospective format that works for your team and stick with it for consistency’s sake.
  • Regularly gather feedback to ensure the format remains effective.
ADVICE

Understanding Team Expectations

  • Regularly ask your team what they expect from you as a Scrum Master.
  • Adapt your approach based on their feedback and the team's maturity level.
ANECDOTE

Team Growth Example

  • Initially, a team couldn't articulate their expectations of a Scrum Master.
  • After six months, they requested facilitation methods for an architecture session, demonstrating growth.
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