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In this episode I chat with Marzia Aricò, Design Director at Livework in London, and based in the stunning city of Rotterdam. We chat about service measurement - and some of the new work that Marzia and her colleagues at Livework have been working on to help move the dial forward for organisations in this space.
It’s a fantastic conversation and totally enjoyed connecting with Marzia - let’s jump in!
Creators & Guests
- Gerry Scullion - Host
- Stef Murphy - Producer
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This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast