Last week Tim Mattison helped us understand the different levels or phases an organization might go through as they experience digital transformation. Now, JP Rangaswami is going to help us understand the larger context that is required to assess whether any technology is about to be a major part of digital transformation or a real head fake.
JP reminds us that digital transformation is not about the technology being ready, but also whether less talked about factors like social norms and legal infrastructure will act as barriers or tailwinds.