Business Problems Solved Podcast Dealing with Change
‘At some point, everyone has to deal with a change so big they wonder how they will be able to cope’
You may have gone through a change that for you, has been straight forward but been aware that for others the same change has been much more challenging. In this episode, Lee explains how to deal with change as a leader and facilitator. He highlights the importance of communication and the ‘self-model’ when dealing with change effectively, listen in now to find out more.
KEY TAKEAWAYS
- Ultimately change can be positive or painful, it can either be out of your control or because of a choice you have made.
- Solving business problems requires people to make a change, so understanding the different ways people approach a change is key.
- Individuals respond, accept and adapt to change at varying rates.
- Ultimately people react to change in 2 different ways, via escape or via control.
- The self-model - The phases an individual goes through when presented with change
Shock
Emotion
Learning
Forward Moving
- Typically, everyone will go through the 4 stages
- If you are a facilitator of change as a leader or change agent the way you communicate the change to someone and the type of change you are asking them to go through will result in different people reacting to the change in different ways and take varying amounts of time to adapt and accept it.
- An understanding of where people are on the journey will ultimately help to solve business problems in a sustainable way.
BEST MOMENTS
‘You can impact in the way you communicate’
‘You can help people by understanding what and how they are feeling about the change’
‘I’m a firm believer in - all change starts with you the individual’
‘Some people move between the different responses depending on the change that is required’
VALUABLE RESOURCES
Business Problems Solved Podcast
ABOUT THE HOST
For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.
In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.
Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.
CONTACT METHOD
You can contact Lee Houghton on 07813342194
Lee@leehoughton.com