Telephones and text messaging seem like necessary evils at best, but for many small businesses they're required. You just need to figure out how to use them effectively--and set rules so that they aren't abused. While Jason leaves the phone off the hook, David describes his trial of Google Voice and ultimate decision to use a live receptionist service.
This episode of Focused is sponsored by:
- Timing: The automatic time tracking app for OS X. Use code FREEAGENTS for 20% off until the end of July.
- Freshbooks: Online invoicing made easy.