Kerre Woodham: I don't blame retailers for wanting to ban the homeless

A month ago to this very day, Heart of the City, the business association for Auckland City Centre, released a scathing report that found store owners and offices believed homelessness, too few police, neglect and disorder, and frightening anti-social behaviour were crippling their businesses.  

Amongst the most dire findings was 91% of those surveyed saying rough sleepers and begging were affecting their business. 81% believed the city centre was not in a good state to attract significantly more people and investment. The findings came from 102 business owners in and around the Queen Street valley area in late September who were asked about the state of the city centre and what factors were hindering their financial success.  

This isn't news. There have been problems with rough sleepers for years now. But the business owners I've talked to in Queen Street say although there was always the odd person around before Covid, it was when Labour turned the inner-city hotels and motels into emergency housing during Covid that things became absolutely dire. Because when everything was freed up, the people stayed. They'd made a home there, they'd found a home there, they weren't going to be moved on, they'd found their people.  

In Ponsonby, when I was living there, there were about three or four characters, men and women, who were either sleeping rough or living in halfway houses. But they were part of the community. You knew them by name, you greeted them. They were they were different. They were odd, but that was okay. We're all different and odd at different times and perhaps not quite as odd as these ones, but they were there first, and they were part of the community.  

And I think we all do have empathy for those who are doing it tough or are going through a tough period in their life or who are just wired a little bit differently. But when you are swamped with people in need, when you are one district, one area that is overrun with people who are odd, who are wired differently, who don't behave as you would imagine civilised humans would behave, who quite literally crap on your empathy, inevitably you will start to take a tougher stance. And I think that's what's happened to the store owners and retailers in Queen Street.  

It's back in the news again. As I said, homelessness is seldom far from it because Labour has suggested that the Government is looking at introducing a ban on rough sleepers in the city. Well, as Chief Executive of Heart of the City Viv Beck told Mike Hosking this morning, bring it on, something needs to change.  

VB: What I'm seeing is we need a game changer. We can't just keep moving people around. As long as there were really good solutions for vulnerable people, I think a majority of the people that we represent would support a scenario where you don't lie on streets or you house people.  

MH: I don't know if you were watching Parliament yesterday, but they seem squeamish about it. Why don't we just be a bit blunt about it? And the cold hard truth of homelessness is that it ruins central cities, and we need to clean it up and clear it out. I mean, it's that simple, isn't it?  

VB: I believe so. And what's been really pleasing in the last four weeks is that there has been constructive debate and people are recognising these are real issues. We need to be bold about this. We do have to care for people. We've got a track record of caring for people. The reality is though, we cannot leave it the way it is. It does need a game change and I really hope the politics don't sabotage a really important issue that needs resolving.  

Oh, I think it probably will. Politics generally does, especially when there's an election looming. I was listening to Ginny Anderson and Mark Mitchell this morning, on the Mike Hosking Breakfast. Ginny said, "Well, where are they going to go? People don't want the homeless outside schools or their homes." Well, no, they don't, but they also don't want them outside their bloody businesses either. Hairdressers and cafe owners and accountants and clothing retailers and the like in Queen Street have had enough of looking after them.  

And I don't think many of the retailers would have a problem with rough sleepers if that's all they were doing. Looking for a warm, safe, dry place to sleep, then packing up and moving on. It's the detritus and the bodily fluids and the aggressive, pugnacious attitudes that most retailers have the problem with. Sleep in the doorway, but it's the associated issues that come with it that are the real issue, the real problem.  

We have got people out of motels. There are no children on the streets, and that's got to be a good thing. There are places, as Mark Mitchell referred to, for people to go. It's the associated issues, the problems that they have that mean they don't feel either safe staying there, they don't want to stay there, they don't feel comfortable being within four walls, they're quite claustrophobic, especially those that have done time.  

It is a huge issue, way beyond just putting a roof over heads. If only that billion dollars into mental health had actually done some work. So, I don't blame the retailers for saying, okay, make a law, move them on. At least if they are in communities, 24/7 communities, not retail areas, they might become part of the community. They're dispersed throughout the community. You can adopt a homeless person, a bit like it was in Ponsonby back in the day.  

I don't know what the answer is. I really don't. With so much money going into mental health, it doesn't seem to be affecting the very people that you would hope would be benefiting from that massive contribution of taxpayer money. Those who are living on the edge, those who are wired differently, those who do need extra help, and those who are making it almost impossible to run a business in the central city.  

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