In this episode we spoke with Jeff Dewing. Jeff is the Group CEO of CloudFM, best selling author of Doing the Opposite and a Top 50 Workplace Leader.
Jeff discussed why employee experience is vital to ultimately delivering a superior CX and shared some simple but powerful strategies you can implement to help achieve this.
During our chat, Jeff also shared how businesses can measure and track the impact of employee experience on their bottom line.
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The Business of Customer Love