Tech Talks Daily

3513: How Dropbox Is Rethinking Work With AI And Dropbox Dash

Dec 9, 2025
In this discussion, Josh Clemm, VP of Engineering at Dropbox, shares his insights on the intersection of AI and productivity. With prior leadership roles at Uber and LinkedIn, Josh recounts a wild Krispy Kreme promotion that tested Uber Eats' infrastructure. He highlights Dropbox Dash, an AI-driven tool that connects cloud apps to streamline information retrieval. Josh emphasizes the importance of AI fluency for leaders and discusses how context-aware AI could transform teamwork, moving beyond chaotic workflows to more intuitive collaboration.
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ANECDOTE

Free Donuts Caused A Global Outage

  • Josh Clemm recounts a 2017 Uber Eats promotion with Krispy Kreme that created 100x traffic and crashed the app globally.
  • The outage forced architectural changes that improved resiliency for years afterward.
INSIGHT

AI Frees People From Busy Work

  • Dropbox sees AI as a tool to remove busy work and let employees focus on high-value tasks.
  • Internal hack weeks showed nearly all project prototypes leveraged AI, accelerating product ideas.
ADVICE

Define Outcomes Before Deploying AI

  • Be AI-fluent: define clear outcomes and security expectations before deploying models.
  • Avoid rolling out tools without guardrails or examples to prevent low-quality "work slop."
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