Hiring & Retention: The #1 Problem We Heard at PPS: Grow Your Practice LIVE Ep 20

Join host Chad Madden in this episode of the Grow Your Practice Podcast, as he delves into the number one issue facing private practice owners today: hiring and retention. Madden discusses insights from the recent Private Practice Section (PPS) of the American Physical Therapy Association meeting, highlighting the challenges and solutions in hiring and retaining clinicians. He outlines an 11-step process for improving hiring practices, including the use of scorecards, writing differentiated job ads, conducting effective screening interviews, and fostering a culture of mastery, autonomy, and purpose. Madden also shares practical advice on onboarding, training, promotions, and handling employee satisfaction. Additionally, he offers a special call to action for practice owners to explore using AI tools to enhance their job ads. Don't miss this comprehensive guide to strengthening your practice's team in a competitive job market.

00:00 Introduction to the Podcast

00:19 The Biggest Challenge: Hiring and Retention

01:29 Macro Economic Headwinds

02:57 11 Essential Hiring and Retention Processes

10:34 The Importance of Employee Happiness

11:42 Profitability Under Pressure Program

14:08 Career Growth and Employee Recognition

18:58 Avoiding Common Pitfalls in Promotion

21:13 Effective Hiring Strategies

22:37 Call to Action: AI Hiring Assistance

24:51 Conclusion and Final Thoughts