16: Penelope Hsu MD - Crucial Conversations for Physicians

How can physicians communicate better when they’re not in doctor mode or outside of their comfort zone? Talking to your spouse, family members, and nonphysician bosses are crucial conversations that affect your relationships and day-to-day life.  Dr. Penelope Hsu, a pediatrician, board-certified professional coach, and one of our coaches at The Happy MD shares some communication tips and strategies adapted to doctors and inspired by the book, Crucial Conversations: Tools for Talking When Stakes are High.

"You can't just shove your belief system, your values onto somebody else.  You have to at least have respect. You may not agree but the question isn’t who’s right or who’s wrong.  The question becomes, “If we’re both right then what?” - Dr. Penelope Hsu

Highlights:

• (02:54) Taking your doctor hat off
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• (07:50) Tips about crucial conversations
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• (10:44) The importance of rehearsing conversations
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• (12:44) Creating mutual respect 
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• (15:59) Beginning tools for coaching clients
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• (23:36) Start with the facts

Resources:

Crucial Conversations: Tools for Talking When Stakes are High

http://bit.ly/CrucialConversationsToolsforTalkingWhenStakesAreHigh

Watch on Youtube:

https://youtu.be/ut0ChA4Usyc

Learn more about Dr. Dike and The Happy MD: https://linktr.ee/dikedrummond

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